Privacy Policy

Rodd believes that your personal information deserves protection. While you can visit the site without registering or providing any personal information we may need the following information in order to process your requests or to enter you in any promotional contests: your name, e-mail address, mailing address and/or telephone number.

What Information Do We Collect?

There are times when we may ask you for or you may choose to provide information about yourself and your business to assist us in meeting your various needs ("Personal Information"). For example, we may collect Personal Information such as information collected when you make a reservation for, or register or use the facilities of, or stay at one of our hotels or resorts. At times, we conduct surveys to better understand the needs of our customers. We may also collect Personal Information from entries made to contests and from visitors to our Web Site located at www.rodd-hotels.ca. When we request Personal Information you will be given the choice to opt out of providing such information. Please contact us at 1 800 565 7633, email: rodds@rodd-hotels.ca, write: Rodd Hotels & Resorts, PO Box 432, Charlottetown, Prince Edward Island, Canada, C1A 7K7, or advise the Front Desk at any one of our hotels or resorts if you do not wish to share this type of information.

How We Use Your Personal Information

Your Personal Information may be used for the purpose of providing you with services at our hotels and resorts, servicing your requests, improving our services, developing and informing you of additional services provided by Rodd, or by any direct or indirect affiliate or our business partners that may be of interest, or answering questions you may have.

Occasionally, we will send you communications with information, which may be useful to you, including information and offerings about our services or those of our affiliates or third parties unless you decide to opt out in the manner described below.

We may also aggregate statistics that we gather about our customers and provide these statistics to third parties. However, when we do, these statistics will not include Personal Information that identifies individuals. All reasonable measures have also been taken so that the information you provide to us will not be used by our affiliates or third parties for purposes other than those indicated in this Privacy Policy.

We may also use, disclose and communicate your Personal Information if required to do so by law, including by an order of any court.

In the event that we disclose your Personal Information to an affiliate or third party, and if you give your consent to such person to collect, use, disclose or communicate such information for new or different purposes than those set out in this Privacy Policy, then you agree that, to the extent permitted by law, such person may collect, use, disclose and communicate such information for those purposes as well as for those set out herein.

What If We Change Our Privacy Policy?

Rodd reserves the right to modify or supplement this Privacy Policy statement at any time. If we make any material change to this Privacy Policy, we will notify you of the changes through this Web Site. However, we will seek your consent if we want to use your Personal Information for purposes other than those you have agreed to previously.

Other Uses Of Information Provided

By providing any Personal Information to Rodd, you grant to Rodd and its affiliates an unrestricted, perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, adapt and develop derivative work based upon, or derived from, such information in any form, with the right to grant sub-licenses provided; however, no use may be made of Personal Information in contravention of the terms of this Privacy Policy.

As the Internet is not yet a fully secure medium and therefore complete confidentiality and privacy cannot be ensured, Rodd will not be liable for any damages resulting from the transmission of confidential or Personal Information to us.

Security Policy

Users are prohibited from violating or attempting to violate the security of the site. By way of example, you are prohibited from (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security without proper authorization; (c) attempting to interfere with service to any user, host or network; (d) sending unsolicited mail, including promotions and/or advertising of products or services.

When you provide us with personal information on site it is done through a secure server. This information is secured by a system called Secure Socket Layers (SSL), which encrypts all information you provide before sending it to our server. It is not until your information reaches our servers that it can be decrypted and read by Rodd personnel.